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Welcome to Wombat Help Center

Basic Questions

What can I do with my NFTs?
You can freely transfer, trade, sell and collect your NFTs. The NFTs you got on Womplay also have utility on the platform within Challenges and Missions, as well as cosmetic use. Some blockchain games also feature NFT staking to mine in-game cryptocurrency or other rewards.
How can I get my private key?
Wombat is designed in such a way that you would never need your private key to use it. However, if you prefer to have access to them, you can unlock these for a small one-time fee. Go to Settings, Keys & Accounts and tap on the Private key to unlock it. If it’s not unlocked automatically, please let us know via email or drop a message in our Telegram chat. In the case you want to buy the Private key with crypto, you can send 0.5 EOS to the EOS account “wombatincome“. Make sure to include the EOS account name you want to unlock the private key for in the “memo” field of your payment transaction.
Where can I see my account name or wallet ID?
If you’re looking to find your EOS or Telos account name (some users also call it ID), first, make sure you’re using the latest Wombat version. To look up your account names, as well as public and private keys, go to Settings and then, to Keys & Accounts.
What is Ethereum?
Just like EOS or Telos, Ethereum is a blockchain — a decentralized digital ledger. Ethereum is considered to be a trailblazer of programmable blockchains, aiming to solve the inherent problems of BTC — the first cryptocurrency. Ethereum is based on a different type of underlying protocol, which makes some things drastically different from EOSIO. EOS & Telos themselves, in turn, were created to improve on things that made Ethereum less user-friendly — high costs, high entry barrier, high amounts of power consumption, vulnerability to sybil attacks and so on.

What do you need help with?

EOSIO & Ethereum
Managing Funds
My Account
Trust & Safety
Games & NFTs
Partners
Wombat Prime
Referral Program

What do you need help with?

EOSIO & Ethereum
Managing Funds
My Account
Trust & Safety
Games & NFTs
Partners
Wombat Prime
Referral Program

Still not quite what you were looking for?

We’ll be happy to help! Please, include your EOS/WAX/Telos account name or the Ethereum address, the device you’re using Wombat on, Wombat version (you can see it in the lower section of Settings), as well as your sign-up method (Gmail, Facebook, Twitter or Apple ID) and details of the issue you’re facing. Our Support Team will get back to you within 48 hours.
Raid: Shadow Legends
Mech Arena
World of Tanks
Vikings
Dice Dreams
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