Join Discord

Trust & Safety

We think Wombat is safer than Fort Knox. Find out why.
I Encountered A Potential Fraud Seemingly Associated With Wombat. What Can I Do?
In case you encounter suspicious behavior
What does Wombat do with my personal data? Can I revoke access to it?
The protection and confidentiality of your personal data are of utmost importance to us. We treat your personal data securely and in accordance with the applicable data protection laws, in particular with the EU General Data Protection Regulation (the “GDPR“). You may demand your personal data be deleted at any given moment if: (I) the personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed, (II) you revoke your consent to the processing and there is no other legal basis for the processing, (III) you submit an objection to data processing and there are no predominant justifiable reasons for the processing, (IV) your personal data have been processed illegally, (V) the deletion of your personal data is necessary to fulfill a legal obligation under Union law or the law of the Member States to which we are subject. For more information on the protection of your personal data please review the Wombat Privacy Policy.
What is 2FA?
2FA or ‘two-factor authentication’ is a complimentary security measure that verifies account ownership in other ways than passwords. It includes security questions, single-use codes sent to your mobile device, fingerprint scans and many other verification methods. In Wombat, 2FA is enabled through authenticator apps, such as Google Authenticator and Authy and is currently available in the mobile app for Android and iOS. If you’d like to set up 2FA on your device, please read our Help Center article first.
How can I set up 2FA in Wombat?
If you’d like to set up two-factor authentication in your Wombat app, please follow these steps: Download an authenticator app. We recommend using Google Authenticator or Authy. Log into the authenticator app. After that, go to your home screen. Open Wombat and go to Settings. You should see a line that says ‘Setup 2FA’/’Set 2FA up’ — tap on it. If you don’t see it in the menu, please update your Wombat app. Below the QR code and a code string, you will see the option to open the authenticator. Tap on it. Agree to save the key. Memorize the 6-digit code you see next to your Wombat key there. Go back to Wombat’s 2FA screen and tap on the ‘Proceed’ button. Enter the 6-digit code from the authenticator app. And you’re all set! Once 2FA is activated, you can also remove it in the Settings, although we do not recommend doing that. If at any point you lose access to the authenticator app itself, please submit a request for reset. You can do it from the authentication screen by tapping on the bright blue hyperlink or sending us an email at

Still not quite what you were looking for?

We’ll be happy to help! Please, include your EOS/WAX/Telos account name or the Ethereum address, the device you’re using Wombat on, Wombat version (you can see it in the lower section of Settings), as well as your sign-up method (Gmail, Facebook, Twitter or Apple ID) and details of the issue you’re facing. Our Support Team will get back to you within 48 hours.
Game of Thrones
Raid: Shadow Legends
Mech Arena
World of Tanks
Dice Dreams
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.