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Overview
How can I import a Telos account?
How can I import an EOS account?
How can I create a Telos account?
Can I import multiple accounts?
How can I get my private key?
Where can I see my account name or wallet ID?
I forgot my passphrase or PIN. What can I do?
Why can’t I see the backup file in my Google Drive?
I forgot my login. How can I recover access to my account?
How can I change my account name or address?
Can I update my account to single-sig?
What is 2FA?
How can I set up 2FA in Wombat?
Where can I see my ETH address?
Where can I see the private key for the ETH address?
How can I import an ETH address?
How can I import a WAX account?
How can I create a WAX account?

I forgot my passphrase or PIN. What can I do?

If you no longer have access to your passphrase/PIN, simply re-install Wombat. Next, log in using the same social account you signed up with. Wombat will then securely recover your account and you will be asked to set a new passphrase/PIN in the process.

Still not quite what you were looking for?

We’ll be happy to help! Please, include your EOS/WAX/Telos account name or the Ethereum address, the device you’re using Wombat on, Wombat version (you can see it in the lower section of Settings), as well as your sign-up method (Gmail, Facebook, Twitter or Apple ID) and details of the issue you’re facing. Our Support Team will get back to you within 48 hours.
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